Terms and Conditions

Before you embark on your exciting journey of self-expression through tattoo art with us, it’s important to go through these guidelines. They cover everything from how to book your appointment to how to take care of your tattoo afterward. Reading these will help make sure we're all on the same page and that your experience is smooth and enjoyable. Please take a moment to read through carefully to understand how we work together to bring your vision to life, respecting both the art and the process involved.

Booking Process and Booking Policy

Booking process

Initiating Your Booking

To begin your journey towards a new tattoo with us, please complete our detailed booking form. This form collects essential information about the tattoo you envision, including the design concept, size, placement on your body, and any inspirational images. The more detailed information you provide, the better we can understand and plan for your desired outcome.

Approval and Scheduling Your Appointment

Once we receive your form, our assistant will carefully review your request to ensure it matches our expertise and quality standards. If your tattoo concept is approved, we will send you a link to select an appointment time. This message will also include instructions for paying a deposit, which not only secures your slot but also contributes towards the final tattoo cost.

Preparing for Your Session

After your appointment is confirmed and the deposit is paid, the next step is simply waiting for your session day. During this waiting period, please feel free to reach out with any questions or additional details you'd like to discuss about your upcoming tattoo. Our aim is to make your experience as smooth and enjoyable as possible.

Booking and Cancellation Policy

To secure your tattoo session, we require a deposit of 50% of the total cost of the session. Please note the following terms regarding the deposit:

Non-Refundable Deposit: The deposit is not refundable under any circumstances.
Contribution to Final Cost: The deposit will be applied towards the final cost of your tattoo.
Cancellation Policy: In the event of a cancellation, the deposit cannot be refunded.
Rescheduling: You are allowed to reschedule your session once without losing your deposit. Any further rescheduling will result in the forfeiture of the deposit.

Late Booking Options

For those spontaneous decisions, we provide late booking options, allowing appointments to be made up to 2 days in advance of the desired date. This ensures that we can adequately prepare for your session and deliver the high-quality service you expect.

During and after the session

During the Session

Arrival and Comfort

Please arrive at your scheduled appointment time to ensure a calm and unrushed experience. Upon arrival, we'll make sure you're comfortable and ready for your session. It's essential to be relaxed and at ease, so feel free to ask for anything you might need to make your stay more pleasant.

Consultation and Finalizing Details

Before we begin tattooing, we'll have a brief consultation to review the design, placement, and any last-minute adjustments. This is the perfect time to ask questions or express any final concerns. Our goal is to ensure you're entirely confident and satisfied with the plan before we proceed. For the bigger projects, we will have a scheduled appointment to work on the design separately.

Tattoo Process

Once everything is agreed upon, the tattooing process will start. We prioritize cleanliness and safety, using sterilized equipment and new needles for every client. During the session, your comfort is our top concern. We'll check in with you to ensure you're doing well and take breaks if needed.

Aftercare Guidance

After your tattoo is completed, we'll provide detailed aftercare instructions to help your tattoo heal properly and maintain its quality. Following these guidelines is crucial for the best healing and longevity of your tattoo. We're also available for any aftercare questions or concerns you might have post-session.

Payment and Follow-Up

Once the session concludes and you're happy with the result, we'll finalize the payment, deducting your initial deposit from the total cost. We offer various payment options for your convenience, finalizing the process smoothly once your tattoo is completed. We also appreciate feedback and would love to discuss any future appointments or adjustments that might be necessary as your tattoo heals.

Privacy Policy

At Morenoaldo AB, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit our website, book an appointment, or engage with our services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number.
Booking Information: Details related to your appointment, such as tattoo preferences and any medical information relevant to the service.
Payment Information: Credit/debit card details or other payment information necessary for processing payments.
Website Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

Your personal information is used for the following purposes:

Booking Management: To process and manage your appointments.
Customer Support: To respond to your inquiries and provide assistance.
Payment Processing: To securely process payments for services rendered.
Marketing Communications: To send you updates, promotions, and special offers (you can opt out at any time).
Legal Compliance: To comply with applicable laws and respond to lawful requests by public authorities.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
Legal Obligations: We may disclose your information if required by law, legal process, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Objection/Restriction: You can object to or request the restriction of certain types of data processing.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.